MEDIA RELEASE

6 November 2024 - Charles Taylor, a leading global loss adjusting firm with operations in 120 countries, is pleased to announce a 20% increase in its workforce with the hire of key talent and deployment of market-leading claims technology across its four locations in Malaysia over the past year, strengthening its offering in property, liability, construction and engineering, and motor. 

The expansion of the team broadens the skill and experience base and strengthens the Charles Taylor Malaysia branch network with offices in Penang, Perak, Pahang, Melaka, Johor, Sabah and Sarawak, enabling us to better support and service our clients. 

This growth highlights the company's dedication to expanding its operations and strengthening its presence in Malaysia with over 60 technical specialists across the country, while also developing junior and trainee adjusters to ensure a strong pipeline of local talent. 

Charles Taylor views Malaysia as a vital hub for its operations in Asia, complementing its presence in key markets such as Singapore, Indonesia, Vietnam, Hong Kong, Taiwan, Japan, and China. In 2025, there are plans for additional branch networks.

Comment from Bala Subramaniam, Managing Director, Charles Taylor Malaysia: 
“Malaysia’s loss adjusting industry has seen rapid expansion in recent years, driven by the rising frequency of catastrophic events, stricter regulatory requirements, and the complex landscape of risk management in the post-pandemic era.
“With the opportunities across Malaysia, we are eager to broaden our footprint and strengthen partnerships with local Insurers, Brokers and other intermediaries. Our goal is to ensure that Charles Taylor remains at the forefront of the Malaysian market with top-tier expertise.”

Comment from Stephen Thorpe, Managing Director, Charles Taylor Asia:
“As Charles Taylor continues its growth journey across the region, we are committed to providing unparalleled expertise and service excellence to our clients. As we look forward to 2025, we are well-positioned to play a leading role in the rapidly evolving loss adjusting industry in Malaysia and the rest of Asia.”

Bala Subramaniam