Charles Taylor are delighted to announce the acquisition of Contego Investigative Services (“Contego”), a nationally licensed counter-fraud and investigation firm providing services to top payors across the United States.

Based in Orlando, Florida, Contego provides a full suite of customized counter-fraud and special investigation services, including surveillance, social media investigations, background checks, medical facility canvasses, scene investigations, and recorded statements. Contego’s services are supported by a robust technology platform.

“Contego is another critical addition to the Charles Taylor portfolio of solutions that improves claims outcomes by mitigating costs – in this case, fraud,” stated Christopher Schaffer, Chief Executive Officer for Charles Taylor TPA. “Their excellent reputation, strict governance procedures, high professional standards, and trusted client relationships give us the ability to offer the uppermost level of counter-fraud capabilities, delivered with the high quality of service our clients have come to know from Charles Taylor.”

Amid persistent and rising costs stemming from insurance fraud, there has been an increased demand for innovative and reliable counter-fraud solutions in the marketplace, and the acquisition of Contego’s industry-leading investigative services provides Charles Taylor with additional tools for clients to combat fraud across all lines of business.

“Joining Charles Taylor is a win-win,” said Jason Linn, President at Contego Investigative Services. “With access to the global resources Charles Taylor provides, it will allow Contego to expand our infrastructure and leverage our scale across the U.S. to serve existing and future clients. We’re extremely excited to bring high-quality investigative services to Charles Taylor.”

Bolstering counter-fraud capabilities is a core component of Charles Taylor’s continued focus on growing our full-service, end-to-end claims solutions business in the U.S., spanning TPA, Adjusting and Technical Services. Our innovative counter-fraud tools have met strong market demand and quickly garnered industry recognition.