How is technology being harnessed as a weapon in the fight against insurance fraud?
Our Director of Investigation Services Simon Cook joins the debate in this month's International Travel and Health Insurance Journal.
Simon, whose team manages global multisector fraud, talks about developing fraud trends, the need to ensure new technologies are effective, and the essential role of human expertise in the fight against fraud.
He also says, “It’s important to emphasise that the role of technology in the claims sector is not just to weed out fraudulent cases, but also to validate genuine claims and expedite their settlement.”
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