Charles Taylor InsureTech, which provides the insurance community with advanced cloud-based SaaS technology to modernise their businesses, has released a series of platform enhancements designed to help insurers digitalise their operations and evolve cost-effectively and securely.
 
Modernisation is a priority for all insurance businesses today. As the pace of digitalisation increases, insurers must remain competitive and customer-focused by bridging the gap between legacy systems, and new and emerging technologies.
 
Charles Taylor InsureTech addresses this challenge with InHub, a middle layer platform with specialised capabilities for the insurance industry. InHub provides advanced digital solutions that enable insurers to modernise in a gradual and selective manner.

New advanced features

InHub has released a new set of advanced features to help insurers strengthen core systems, and improve front and back offices through targeted insurance modernisation projects. The enhancements focus on five key areas: security and performance, user experience, smarter portal development, automation, and cloud flexibility. Together, these innovations enable insurers to build trust, streamline operations and optimise costs while accelerating their digital modernisation.

Advanced Security and Performance Measures

Charles Taylor InsureTech has strengthened security and performance with automated virus scanning, enhanced validation tools, and platform optimisations. Successful penetration testing confirmed its resilience.

Enhanced User Experience

User experience enhancements are based on feedback from customers and support teams. With intuitive navigation and improved transactions visibility, users can now access key information effortlessly, track changes, and resolve issues faster than ever.

New simplified modular design
 
A new modular design simplifies portal development, making it easier and more cost-effective for insurers to innovate, scale, and enhance their digital solutions. And manual work has been minimised thanks to improved synchronisation tools for dedicated environments, allowing clients to streamline operations and boost efficiency with automated synchronisation.

InHub can run on any cloud

InHub is now fully cloud-agnostic, providing the flexibility to run seamlessly across Azure, Oracle, AWS, Google Cloud, or any preferred environment; giving clients more choice, including on-premises.
 
Additions to InHub Store

The latest update also includes new assets for the InHub Store, a repository of ready-to-use business solutions that can also serve as accelerators. Notable additions include:

•    insurance self-service portal innovations
•    featuring an AI chatbot and FNOL registration
•    new quote and bind experiences tailored for different business lines
•    further assets that enable clients to enhance reusability and accelerate development when building their own portals.  
•    These enhancements underline InHub’s commitment to promote digital modernisation in the insurance industry.

Charles Taylor InsureTech’s Insurance Modernisation Managing Director, Lautaro Mon, comments:  "Modernisation is imperative for all insurance businesses today. As digitalisation accelerates, insurers must remain competitive and customer-centric by seamlessly bridging the gap between legacy systems and emerging technologies. Our platform, InHub, directly addresses this challenge. By complementing legacy technology and replacing it only when strictly needed, we improve the return on investment (ROI) for our clients."
 
“Furthermore, we recognise that the AI technology landscape is rapidly evolving with no clear winner. Therefore, we enable the integration of multiple AI-related technologies instead of locking our clients into a single option. With these Gen AI capabilities, our platform enhancements will not only expedite digital modernisation but also support comprehensive digital transformation projects. We are committed to continuously refining InHub, introducing enhancements and advanced AI-driven technologies that will benefit everyone within the insurance value chain."

To find out more about how Charles Taylor can help your insurance firm modernise its digital infrastructure, click here.