Case Sudy: See how we helped disprove a retail property claim in the wake of Storm Eunice; saving our client thousands of pounds
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Key Contacts
Global Head of Counter Fraud - International
Bobby Gracey
E: bobby.gracey@charlestaylor.com
M: +44 7557 774 577
Director of Investigation Services - International
E: simon.cook@charlestaylor.com
M: + 44 7834 098 648
President of Contego Investigation Services - USA
E: jason.linn@charlestaylor.com
M: + 1 407 412 1612
Specialist Investigation Services
No two counter fraud philosophies are the same, which is why we work collaboratively with our clients to build tailored claims fraud responses. We offer investigations on a retained/delegated authority basis, as well as a ‘white label’ solution.
Our investigation services are provided to all staff at Charles Taylor, our insurer clients, the legal sector, TPAs and corporate multi nationals.
Every member of the Specialist Investigation Services is a certified professional investigator or is working towards attaining a professional fraud qualification.
Our Services
At Charles Taylor we have developed a fully comprehensive operational response to claims fraud and offer our clients full access to our range of investigation products and innovative technology.
Our toolkit includes the following key investigation services:
- Global Field Investigations
- Global Surveillance
- Video Interviewing
- Social Media Background Checks
- Financial Background Reports
- Open Source Data Analysis
- Document Validation
- Conversation Management
- Forensic Accountancy
- Cyber Investigations
- Alive & Well Checks
- Track & Trace Enquiries
- Medical Record Retrieval
- Analytical Data Analysis
We also provide fraud and cost containment workshops, along with strategic guidance planning.
Business areas
- Property / Homeowners
- Travel
- Casualty / Liability
- Workers' Compensation
- Third Party Administration
- Motor/Auto
- Commercial
- Fine Art & Specie
- Marine
- Aviation
- Natural Resources
- Mining & Utilities
- Private Health
- Life
- Legal Services– Pre Litigation
Contego provides a full suite of customized counter-fraud and special investigation services across the US, including surveillance, social media investigations, background checks, medical facility canvasses, scene investigations, and recorded statements. Contego’s services are supported by a robust technology platform.
Social media and open-source Investigations
Bringing the best of IQ & IT together to produce impactful social media intelligence that you can trust.
Discovery by Charles Taylor is designed by Insurance Professionals for Insurance Professionals and can help you access the most comprehensive open source/social media intelligence, whilst saving you approximately 20 – 30 hours of manual labour on every investigation.
We specialise in social media background, investigative reporting and data analytics.